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REFUND POLICY

Our Order System and Refund Policy

We create each wedding dress as a fully custom-made order. You may purchase one of our original designs as it is, request modifications to that design, or provide images or illustrations of your desired dress. Based on your preferences, we will create the dress you envision. Let us create a one-of-a-kind, original dress just for you.

Since 2016, our brand has been creating wedding dresses in major Japanese cities such as Tokyo, Osaka, Nagoya, Fukuoka, and Sendai. We have since expanded into Vietnam and China, and in 2024, we began creating and selling wedding dresses in the United States for the first time.

We would be truly grateful if you could experience the quality of our products and the peace of mind that comes with our reliable ordering system.

We want to make your ordering experience as smooth and enjoyable as possible. That’s why we have established a comprehensive order system that not only streamlines the purchasing process but also includes a robust refund and return guarantee. We understand that shopping online can make you sometimes feel uncertain, which is why we have implemented key services specifically designed to give you peace of mind throughout your entire experience.

With these services in place, you can shop with confidence, knowing that if anything doesn’t meet your expectations, we’ve got you covered. So go ahead and enjoy your shopping experience without any worries!

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About Image
  • Easy Returns: If your finished dress doesn't meet your expectations, you can return it for a full refund. Please note that full refunds may not be possible in cases of color changes, design modifications, urgent timelines, or specific sizing. We will communicate any exceptions before production begins.
Our Dresses
Our Dresses
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Fully Custom Order System

We create dresses based on your favorite images or illustrations.

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Complimentary Petticoat Service

We’ll provide a petticoat that perfectly complements your dress, free of charge.

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Reliable After-Sales Support

If you have questions about wearing your dress or need assistance, our dedicated team is here to help via email or chat.

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Process

Design and Fitting Process

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Hearing & Design
Share your vision by providing an image or illustration. If feasible, we will offer you an estimate for your custom design.
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Measurements
We will guide you through the measurement process to ensure accuracy. Proper measurements are essential for the best fit.
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Dress Production
Once we have your design and measurements, production begins. Expect completion within 6 to 8 weeks, with options for expedited service.
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Fitting Process
After delivery, try on your dress immediately. We offer alterations and ensure your satisfaction with a final fitting and return policy.
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Discover Your Perfect Bridal Dress | Our Catergories

Discover our exquisite bridal dress categories designed to celebrate every bride's unique style and shape. Fumi Bridal offers something special for every soon-to-be bride from timeless classics to modern silhouettes.

Each dress is crafted with the finest materials to ensure comfort and elegance on your big day. Whether you envision a romantic lace gown or a sleek satin design, we have the perfect fit for your dream wedding.

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Elegant designs for every bride
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Luxurious fabrics for lasting comfort
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Testimonials

Words of Happiness from Our Brides & Grooms

Note: In compliance with Japanese Privacy Law, the faces of our clients are hidden.

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The wedding dress was perfect in every way, from the design to the way the skirt spread, to the sheen of the fabric, and it exceeded my expectations. I also wore a rolled collar from the reception onwards, which completely changed the atmosphere. I'm really glad I asked Yoshitake to make my dress!

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The colored dress was even more beautiful than I had imagined, and I received many compliments from guests. I would like to express my sincere gratitude to Yoshitake for adding color to this once-in-a-lifetime important day.

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The team were very helpful in measuring me, trying me on, and consulting with me many times. I'm really glad that Yoshitake made a wedding dress that I like, that is unique to me, and that I will never have again in my life. Thank you very much!

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Thank you for creating the dress within the limited time. The wedding dress turned out fluffy and sparkling, and the back ribbon and puff sleeves received great praise!

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The colored dress and roll collar made by Yoshitake received great praise from the guests. Everyone particularly loved the colored dress, saying it looked just like a real princess. I was very happy to wear a dress that captured my ideal for my wedding.

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I successfully completed my wedding. My family and the venue staff praised the dress, saying it suited the church beautifully. I’m so glad I chose Yoshitake. Thank you!

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Thanks to Yoshitake’s dresses, the dresses were very well-received, and both the wedding dress and the coloured dress are my absolute favourites. Even though I placed my order late and made some tough requests, you kindly supported me from start to finish, and I couldn’t be more grateful! Thank you so much.

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Thank you for creating such a wonderful dress. Despite the tight schedule, you accommodated many of my requests, and I was able to wear a dress that I’m completely satisfied with for my wedding! I love everything about it—the bodice, the skirt, the sparkles—it's a treasure that many people complimented! Thank you very much for everything!

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We have finished our ceremony in Okinawa, and I’m reaching out to say thank you so much for your flexible adjustments on the chest area despite the limited time. Thanks to you, the size was perfect, and the dress turned out exactly as I had imagined. I’m truly glad I chose Yoshitake.

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FAQ’s

Why FUMI BRIDAL Is The Best Choice For Every Bride?

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Affordable Luxury
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Committed to Transparent Pricing
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Ongoing Cost-Cutting Strategies
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How do I know if an item is available in my size?
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What if my package is lost or damaged during shipping?
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Do you offer wholesale or bulk purchasing options?