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REFUND POLICY

Our Order System and Refund Policy

We create each wedding dress as a fully custom-made order. You may purchase one of our original designs as it is, request modifications to that design, or provide images or illustrations of your desired dress. Based on your preferences, we will create the dress you envision. Let us create a one-of-a-kind, original dress just for you.

Since 2016, our brand has been creating wedding dresses in major Japanese cities such as Tokyo, Osaka, Nagoya, Fukuoka, and Sendai. We have since expanded into Vietnam and China, and in 2024, we began creating and selling wedding dresses in the United States for the first time.

We would be truly grateful if you could experience the quality of our products and the peace of mind that comes with our reliable ordering system.

We want to make your ordering experience as smooth and enjoyable as possible. That’s why we have established a comprehensive order system that not only streamlines the purchasing process but also includes a robust refund and return guarantee. We understand that shopping online can make you sometimes feel uncertain, which is why we have implemented key services specifically designed to give you peace of mind throughout your entire experience.

With these services in place, you can shop with confidence, knowing that if anything doesn’t meet your expectations, we’ve got you covered. So go ahead and enjoy your shopping experience without any worries!

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About Image
  • Easy Returns: If your finished dress doesn't meet your expectations, you can return it for a full refund. Please note that full refunds may not be possible in cases of color changes, design modifications, urgent timelines, or specific sizing. We will communicate any exceptions before production begins.
Our Dresses
Our Dresses
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Fully Custom Order System

We create dresses based on your favorite images or illustrations.

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Complimentary Petticoat Service

We’ll provide a petticoat that perfectly complements your dress, free of charge.

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Reliable After-Sales Support

If you have questions about wearing your dress or need assistance, our dedicated team is here to help via email or chat.

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Process

Design and Fitting Process

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Hearing & Design
Share your vision by providing an image or illustration. If feasible, we will offer you an estimate for your custom design.
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Measurements
We will guide you through the measurement process to ensure accuracy. Proper measurements are essential for the best fit.
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Dress Production
Once we have your design and measurements, production begins. Expect completion within 6 to 8 weeks, with options for expedited service.
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Fitting Process
After delivery, try on your dress immediately. We offer alterations and ensure your satisfaction with a final fitting and return policy.
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Discover Your Perfect Bridal Dress | Our Catergories

Discover our exquisite bridal dress categories designed to celebrate every bride's unique style and shape. Fumi Bridal offers something special for every soon-to-be bride from timeless classics to modern silhouettes.

Each dress is crafted with the finest materials to ensure comfort and elegance on your big day. Whether you envision a romantic lace gown or a sleek satin design, we have the perfect fit for your dream wedding.

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Elegant designs for every bride
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Luxurious fabrics for lasting comfort
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Testimonials

Words of Happiness from Our Brides & Grooms

Note: In compliance with Japanese Privacy Law, the faces of our clients are hidden.

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The wedding dress was perfect in every way, from the design to the way the skirt spread, to the sheen of the fabric, and it exceeded my expectations. I also wore a rolled collar from the reception onwards, which completely changed the atmosphere. I'm really glad I asked Yoshitake to make my dress!

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FAQ’s

Why FUMI BRIDAL Is The Best Choice For Every Bride?

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